✨ “Mahotsv is more than a name — it’s a celebration of beauty, culture, and timeless elegance. Every detail is crafted to create moments that feel extraordinary.”
YOUR QUESTIONS, ANSWERD
📋How long will it take to get my order?
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered within 5-7 working days from the day your order is dispatched.
Note: Actual delivery timelines might vary subject to reasons beyond our control and we will ensure that we inform you as soon we can in case of any such delays.
📋Can I track my order?
Yes, once your order is dispatched, we will send you a tracking number via email. You can use this number to track your order’s journey to you.
📋What should i do if my Mahotsv order hasn't arrived within expected time frame?
If your order has not arrived within the estimated delivery time, please contact our customer support team at officialmahotsv@gmail.com, we will investigate and ensure your Mahotsv piece reaches you as soon as possible.
📋What should i do if I receive a damaged item?
While we take utmost care to ensure the quality and integrity of our jewelry, should you receive a damaged item, please contact us within 48 hours of delivery with photographic evidence. Our team will assess and assist you with a suitable resolution.
📋 About Mahotsv moments (Chocolates)?
Mahotsv moments is our way of wrapping joy in form of chocolate. Each bite is crafted with passion to turn simple indulgence into a moment worth celebrating.